Effective Date: June 15, 2026
1. Introduction and Acceptance of Terms
Welcome to the official website of Jardinage Costa S.à r.l. (referred to as “we,” “our,” “us,” or “the Company”), accessible at www.jardinagecosta.com. These Terms of Service (“Terms”) govern your access to and use of our e‑commerce platform, including all content, functionality, products, and services offered through the Site.
By accessing, browsing, or making a purchase on our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, Shipping Policy, and Refund and Returns Policy. If you do not agree to these Terms, you must not use our Site or services.
We reserve the right to update or modify these Terms at any time. The most current version will be posted on this page with the updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.
Company Information:
- Legal Name: Jardinage Costa S.à r.l.
- Website: www.jardinagecosta.com
- Email: lullaby@jardinagecosta.com
- Address: 9, Rue de Betzdorf, 6951 Olingen, Luxembourg
- Telephone: +352 2678 7040
2. Eligibility and Account Registration
You must be at least 18 years of age (or the age of majority in your jurisdiction) to use our Site and make purchases. By using the Site, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding agreement.
When creating an account on our Site, you agree to:
- Provide accurate, current, and complete information as prompted.
- Maintain and promptly update your account details to ensure accuracy.
- Keep your password confidential and accept responsibility for all activities under your account.
- Notify us immediately of any unauthorized use of your account or security breach.
We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.
3. Products, Pricing, and Orders
Product Information:
- We strive to display accurate descriptions, images, prices, and availability of our compact garden tools and accessories. However, occasional errors may occur. We reserve the right to correct any inaccuracies and to cancel orders arising from such errors.
- Product colors may vary slightly due to monitor settings. All measurements and weights are approximate.
Pricing:
- All prices are listed in Euros (€) and include applicable Value‑Added Tax (VAT) where required by law.
- Shipping costs, customs duties, or other fees are calculated at checkout and are the customer’s responsibility unless otherwise stated.
- We may adjust prices at any time without prior notice, but changes will not affect orders already confirmed.
Order Acceptance:
- Placing an order constitutes an offer to purchase. Order acceptance occurs when we send an order confirmation email.
- We reserve the right to refuse or cancel orders for reasons including, but not limited to, product unavailability, pricing errors, suspected fraud, or violations of these Terms.
4. Payment Terms
We accept payments via secure methods such as credit/debit cards (Visa, Mastercard), PayPal, and other options displayed at checkout.
- Payment is processed at the time of order confirmation.
- By providing payment information, you represent that you are authorized to use the chosen payment method.
- In case of payment failure, your order will not be processed until payment is completed.
We do not store complete credit card details; all payment data is handled by certified third‑party processors in compliance with PCI‑DSS standards.
5. Shipping and Delivery
All orders are subject to our Shipping Policy. Key points include:
- Processing time: 1‑3 business days (excluding weekends/holidays).
- We ship within Luxembourg and the EU; international shipping may be arranged upon request.
- Delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers, customs, or unforeseen events.
- Risk of loss or damage transfers to you upon delivery to the specified address.
6. Returns, Refunds, and Exchanges
All returns and refunds are governed by our Refund and Returns Policy. Highlights include:
- Returns must be requested within 30 days of delivery, with items unused and in original packaging.
- We do not offer refunds without a return—all refunds are processed only after receipt and inspection of returned items.
- Exchanges are available for defective or incorrect items.
- Original shipping costs and customs duties are non‑refundable.
7. Intellectual Property Rights
The Site and all its content—including but not limited to logos, text, graphics, images, software, designs, and product names—are the exclusive property of Jardinage Costa S.à r.l. or its licensors, protected by copyright, trademark, and other intellectual property laws.
You may not:
- Copy, modify, distribute, or create derivative works from any Site content without our prior written consent.
- Use any automated systems (e.g., bots, scrapers) to extract data from the Site.
- Use our trademarks or branding without express permission.
8. User Conduct and Prohibited Activities
You agree not to use the Site for any unlawful or harmful purpose, including:
- Posting false, misleading, or fraudulent information.
- Uploading viruses, malware, or any disruptive code.
- Attempting to gain unauthorized access to our systems or other users’ accounts.
- Harassing, defaming, or infringing upon the rights of others.
Violations may result in suspension of access, termination of accounts, and/or legal action.
9. Third‑Party Links and Services
Our Site may contain links to third‑party websites (e.g., gardening blogs, social media, payment gateways). These links are provided for convenience only. We do not control, endorse, or assume responsibility for the content, privacy practices, or terms of such sites. Access them at your own risk.
10. Disclaimer of Warranties and Limitation of Liability
Disclaimer:
The Site and all products are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement.
Limitation of Liability:
Jardinage Costa S.à r.l. shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Your use or inability to use the Site.
- Unauthorized access to or alteration of your data.
- Any products purchased through the Site, except as explicitly stated in our Returns Policy.
Our total liability for any claim shall not exceed the purchase price of the product(s) in question.
11. Indemnification
You agree to indemnify, defend, and hold harmless Jardinage Costa S.à r.l., its affiliates, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your violation of these Terms or misuse of the Site.
12. Privacy and Data Protection
We respect your privacy. Our collection, use, and protection of your personal data are described in our Privacy Policy, which complies with the EU General Data Protection Regulation (GDPR). By using our Site, you consent to such processing.
13. Termination
We may suspend or terminate your access to the Site at our sole discretion, without notice, for conduct that violates these Terms or is harmful to us, other users, or third parties.
14. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of Luxembourg, without regard to conflict‑of‑law principles.
Any disputes arising from or relating to these Terms or your use of the Site shall be resolved exclusively in the competent courts of Luxembourg. We encourage you to contact us first at lullaby@jardinagecosta.com to seek an amicable resolution.
15. Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, internet outages, supply chain disruptions, or governmental actions.
16. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, and Refund and Returns Policy, constitute the entire agreement between you and Jardinage Costa S.à r.l. regarding your use of the Site, superseding any prior agreements or communications.
18. Contact Information
For questions regarding these Terms or any aspect of our services, please contact us:
- Email: lullaby@jardinagecosta.com
- Phone: +352 2678 7040
- Address: Jardinage Costa S.à r.l., 9, Rue de Betzdorf, 6951 Olingen, Luxembourg
- Website: www.jardinagecosta.com
Thank you for choosing Jardinage Costa S.à r.l. We are committed to providing quality garden tools and a reliable shopping experience.